Privacy Policy

Our Global Privacy Policy

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PRIVACY POLICY

Doc Name: PRIVACY POLICY
Version: 5.0
Issue Date: 1 OCT 2025
Owner: LEGAL

This document is uncontrolled when printed.

1. Introduction

1.1 PERSOL HR Services Recruitment (Thailand) Co., Ltd. (the “Company”, “we”, “us”, “our”) respects your privacy and acknowledges your rights regarding any personal data we collect from you. We comply with the Thai Personal Data Protection Act 2019 (PDPA) and other applicable privacy laws, with procedures in place to meet these requirements.

1.2 This Privacy Policy describes our principles and practices for collecting, storing, using, and/or disclosing your personal data.

1.3 “Personal data” means data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information accessible to the organisation.

2. Information We Collect, Use, or Disclose

2.1 To provide recruitment, placement, and HR-related services, the Company collects certain personal data from candidates, employees, contractors, and former employees.

2.2 The types of personal data collected may include:

  • Name
  • Contact information (address, phone number, e-mail)
  • Passport or ID details
  • Employee ID number
  • Date of birth
  • Education and employment history
  • Work-related skills and experience
  • Professional credentials and memberships
  • Citizenship and work authorization status
  • Disability and health information
  • Emergency contact details
  • Information from job boards and social media (e.g., LinkedIn, Indeed)
  • References and career preferences
  • Voluntary data shared through any Company channel (including AI chatbot features)

2.3 We may also collect sensitive personal data such as:

  • National ID or tax identification numbers
  • Financial or bank account data
  • Drug, criminal, or background check results
  • Benefits and health insurance information
  • Biometric data
  • Performance and payroll data
  • Health-related claims (e.g., worker’s compensation)

2.4 Certain demographic data (e.g., gender, ethnicity, disability) may be requested for equal opportunity reporting, but is voluntary unless required by law.

2.5 We may also collect data through website or mobile app interactions, including:

  • Geolocation data
  • Survey responses and social media interactions

2.6 You may log in using third-party authentication tools (e.g., Facebook, X, Google). We receive information through these tools as permitted by their privacy policies.

2.7 & 2.8 Any personal data shared on social media is governed by that platform’s privacy policy.

2.9 The Company may use AI and machine learning technologies for processing personal data as part of its business operations.

3. Purposes for Collecting, Using, or Disclosing Personal Data

3.1 We may process personal data for:

  • Recruitment, placement, and employment processes
  • Matching candidates with employers
  • Responding to inquiries and communications
  • Website functionality and analytics
  • Due diligence and compliance with laws
  • Fraud prevention and investigations
  • Statistical and reporting purposes
  • Internal process improvements
  • Legal and regulatory compliance
  • Audits and risk management
  • Marketing (only with consent)
  • Business transactions such as mergers or acquisitions
  • AI-related activities, including:
    • Automating recruitment
    • Analysing candidate suitability
    • Generating job insights and recommendations
    • Market and career analysis

3.2 Personal data may be disclosed to third parties, including:

  • Affiliates and related corporations
  • Agents, contractors, and service providers
  • Clients and potential employers
  • Data analytics and AI technology vendors

3.3–3.7 Data may also be shared or transferred internationally, with safeguards in accordance with the PDPA.

4. Cookies and Web Beacons

4.1–4.4 Our websites use cookies and web beacons for analytics and personalization. You can control cookie settings via your browser. Third-party advertising cookies may be used to display relevant content.

5. Your Rights and Choices

5.1 You need only provide data necessary for our services.
5.2 You may consent to receive marketing or job alerts (including AI-generated recommendations). You may opt out at any time.
5.3 You have the right to access, correct, or withdraw consent for your personal data.
5.4–5.6 Access and correction requests are processed within 30 days, unless otherwise notified.
5.7 Withdrawal of consent may impact your ability to continue receiving services.
5.8 You may request human review of any AI-driven recruitment decision.

6. Administration, Management, and Data Protection

6.1 You are responsible for keeping your personal data up to date.
6.2–6.3 The Company employs reasonable technical and administrative safeguards (encryption, access controls, antivirus, etc.), though no system is completely secure.
6.4 Data is anonymized or destroyed once no longer needed.
6.5 International data transfers are governed by the PDPA and contractual obligations.

7. Data Breach Notification

7.1 The Company will promptly assess and report any notifiable data breach to authorities and affected individuals.
7.2 If acting as a Data Processor, we will notify the Data Controller immediately of any breach.

8. Updates to This Privacy Policy

The Company may update this Privacy Policy from time to time and will post the latest version with an updated revision date.

9. Contact Us

Data Protection Officer (DPO):
PERSOL HR Services Recruitment (Thailand) Co., Ltd.
179 Bangkok City Tower, 21st Floor, Unit 2101-02,
South Sathorn Road, Thungmahamek Sub-district,
Sathorn District, Bangkok 10120, Thailand.

Attention: Mr. Jaruwat Pothong
Email: thdataprotection@persolapac.com

Note: Do not send resumes or job applications to this email. Please use https://www.persolthailand.com.